Frequently asked questions
What does Devadhi make?
Devadhi makes handcrafted articles for Laddu Gopal seva: singhasan (thrones), jhula (swings) and decorative sofas for the Laddu Gopal murti, also known as Bal Gopal or Kanha ji. Every piece is finished by hand.
What is a singhasan, jhula and sofa?
A singhasan is a throne or seat, a jhula is a swing, and a sofa is a small cushioned seat (aasan). Each is used in daily seva to place and adorn your Laddu Gopal.
Is the Laddu Gopal murti included?
No. Our singhasan, jhula and sofa are sold as the article only. The Laddu Gopal murti is not included.
How do I choose the right size?
Each product lists the sizes it comes in, for example the sofas are made in 8 inch and 10 inch. Choose the size to suit your Laddu Gopal murti; the dimensions and cushion details are noted on every product page.
What payment methods do you accept?
All orders are prepaid. You can pay securely online by UPI, credit or debit card, net banking or wallet. We do not offer Cash on Delivery.
How much is shipping and how long does delivery take?
Shipping is free across India on every order. Orders are usually dispatched within 2 working days and delivered in about 4 to 6 days, depending on your location.
Where do you ship?
We ship across India through trusted courier partners.
Can I return or cancel an order?
We do not accept returns or exchanges for change of mind. You can cancel before your order is dispatched. If an item arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and a photo, and we will replace it or refund it in full.
Are the pieces handmade?
Yes. Every Devadhi piece is finished by hand and looked over in daylight before it is packed, so small natural variations in colour and finish are part of how it is made.
How do I track my order?
Once your order ships, we share the courier and tracking details by email. You can also view your orders any time from the Track order and returns link in the footer.